Fire Service Technician II
Company: Johnson Controls
Location: Canton
Posted on: October 5, 2024
Job Description:
Be part of the future!We are one team, dedicated to working
collaboratively to create the purposeful solutions that propel the
world forward. We hope you will join our diverse team of top people
- you bring your talent, and we'll give you the space and
opportunities to grow and succeed. We are committed to make a
difference.What we offer:
- Competitive Starting Pay
- Paid Training
- Tuition reimbursement
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More!What you will doReceive service calls from Service
Resource Center, including a brief description of equipment/system
malfunctions. Responsible to contact customer representative and
ascertain equipment/systems problems. Diagnose problems and perform
service and repairs on electronic fire alarm systems and other
related building system products at customer sites.How you will do
itFollow prescribed troubleshooting procedures and refer to
technical manuals, part manuals, change notices and bulletins,
modification notices, etc. to repair equipmentService, troubleshoot
and install many different manufacturers' Fire & Life Safety
systems including SimplexGrinnellRead and interpret blueprints,
diagrams, submittals, specifications software/systems, programs,
schematics and operational product manualsExhibit excellent
customer service skills by consistently communicating with the
district staff and customers to ensure customer
satisfactionComplete Service Acknowledgements with proper coding
through communication devices, such as smart phones and laptop
computersObtain customer signature upon completed service call
assignmentParticipate in a scheduled On-call rotationHelp to train
or mentor others on the service teamPerform other duties as
assignedWhat we look forRequired
- 2 - 3 years documented experience in low voltage electrical
systems, including Fire/Life Safety systems
- Valid Fire Alarm License - FAL
- Experience in reading and interpreting blueprints, submittals,
and operational/product manuals
- Knowledge of test equipment, multi-meter, digital analyser, and
commissioning devices
- High School Diploma or equivalent
- Ability to follow verbal and written instructions
- Capable of performing physical labor to include carrying and
moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult position such
as climbing ladders, scaffolding and high lift equipment up to 40
feet, working within ducts, crawl spaces, above ceilings, etc
- Ability to work flexible hours including weekends to meet
customer requirements
- Overnight travel may be required
- Demonstrate a high level of customer service
- Maintain truck inventory to ensure timely response to customer
needs
- Ability to adhere to, implement, and always follow safety
guidelines and procedures
- Strong organizational skills, positive attitude, and an ability
to learn quickly
- Possess a valid driver's license and driving record that meets
company requirements
- Able to pass a pre-employment background and drug test
- Retain any licenses that are required by National, State and
Local codes
- Completion of SimplexGrinnell Programming training within 12
monthsPreferred
- Willing to obtain NICET certifications.
- Access Control/Security experience.Johnson Controls
International plc. is an equal employment opportunity and
affirmative action employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, age, protected veteran status,
genetic information, status as a qualified individual with a
disability, or any other characteristic protected by law. For more
information, please view EEO is the Law. If you are an individual
with a disability and you require an accommodation during the
application process, please visit . Terms and Conditions of such
benefits programs are subject to change at any time at the sole
discretion of the Company.
Keywords: Johnson Controls, Marthas Vineyard , Fire Service Technician II, Professions , Canton, Massachusetts
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