CNC Field Service Technician
Company: Trident Machine Tools
Location: Worcester
Posted on: October 3, 2024
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Job Description:
Join a USA Today Top Workplace Morris Group, Inc., one of the
largest machine tool distribution networks in North America, is a
third generation, family owned and operated business that serves
manufactures of precision machined parts in the United States. Our
mission is to help manufactures maintain a competitive advantage in
the world economy by improving productivity. HFO Trident is a
regional distributor of CNC machine tools. In addition to CNC
machine tools, we also represent and sell tooling, accessories, and
related engineering and support services to our customers. We are
currently seeking an adventurous and diligent Field Service
Technician for our New England territory. This role will provide
exciting opportunities to work for a dynamic company in a
fast-paced, growing industry. HFO Trident is a division of Morris
Group, Inc., one of the largest machine tool distribution networks
in North America. Job Responsibilities: The CNC Technician needs to
have strong mechanical and electrical proficiency, to be able to
troubleshoot and repair CNC equipment. This position reports
directly to the Service Manager. Duties include, but are not
limited to: Traveling to customer sites to install, troubleshoot,
repair and maintain machine tool equipment and controls for
customer's organizations Using on-line technical documents, manuals
and vendor resources to research machine issues Ensuring accurate
documentation is completed and submitted to office and customer in
regards to status of machine issues, repairs, and installation
Promoting and performing preventative maintenance on customer
machine tool equipment and conducting after-sales technical support
and training Possessing and maintaining an in-depth knowledge of
machine tool industry and product lines represented by the company
Other Functions: Perform related duties as required The duties
listed above are intended only as illustration of the various types
of work that may be performed. The omission of specific lists of
responsibilities does not exclude them from the position if the
work is similar or a logical assignment to the position. Job
Qualifications and Proficiencies 3 to 5 years' experience in
mechanical/electrical repair or engineering desired. CNC Repair
background a plus. Ability to read and interpret drawings and
schematics is required. Software experience, like Microsoft office,
is a plus (this position does require the use of a laptop, smart
phone and various software applications) Excellent technical,
communication, and presentation skills are a must. The CNC
Technician must be able to meet the physical requirements of the
job, regularly lifting 40-50 pounds. This position requires
flexible hours and frequent travel and driving throughout a
regional territory. You will be dispatched each day from your home,
and the travel to customer's sites to work. What's in it for You:
We take great pride in our employees and offer a variety of
benefits that allow our employees to be successful inside and
outside of work: Competitive starting salary Market competitive
comprehensive health benefits including a zero premium medical plan
offering, vision, dental, and company paid life insurance Paid Time
Off, starting with 23 paid days off in your first year. 10 Company
Paid Holidays 401(k) retirement plan with company contribution
Tuition reimbursement Employee appreciation events and perks
Employee Assistance Program Mental and physical requirements: The
physical demands and work environment characteristics described
here are representative of those that must be met by an employee to
successfully perform the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Must be highly mobile, able to
access all areas of the premises. Ability to concentrate and remain
focused while prioritizing multiple tasks, responsibilities, and
projects. Ability to sit for prolonged period of times. Able to
perform bending, twisting, stooping, reaching, and lifting of
moderate to heavyweight material up to 50 lbs. with assistance from
equipment or other employees. Ability to frequently use hands and
arms. Vision abilities required by the job include close vision,
distance vision, peripheral vision, depth perception and the
ability to adjust focus. Ability to keep their composure with the
public and co-workers in everyday, stressful situations. Morris
Group, Inc., including all operating subsidiaries, is an Equal
Opportunity Employer-M/F/Veteran/Disability. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability,
protected veteran status, sexual orientation, gender identity, or
any other protected class. Job Requisition ID: 923A Worcester, MA
Locations Worcester, MA
Keywords: Trident Machine Tools, Marthas Vineyard , CNC Field Service Technician, Professions , Worcester, Massachusetts
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