SOFTWARE MAINTENANCE ENGINEER

Company: Red Hat
Location: Lowell
Posted on: October 19, 2024

Job Description:

Job Description

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
The Red Hat Experience Engineering (XE) team is looking for a Software Maintenance Engineer to help lead a new team aimed at improving the long-term product experience of our Red Hat Enterprise Linux (RHEL) customers. In this role, you will work closely with Product Engineering to deliver on extended product maintenance work, including handling defects, bugs, and CVEs in any extended life streams of Red Hat Enterprise Linux (RHEL). Focused on product development that goes beyond the normal 6 month maintenance phase of Red Hat Enterprise Linux (RHEL) minor releases, you will actively lead EUS, TUS, E4S, AMC, and ELS lifestreams. You'll be actively leading all aspects of Red Hat Enterprise Linux (RHEL) maintenance. You will co-lead our patch review process, the development and execution of backports and test plans, and the creation of automation tools to improve the efficiency, flexibility, and quality of Red Hat's patch delivery to customers. You will gain a deep understanding of a variety of technologies from Red Hat Enterprise Linux (RHEL). Ability to work Hybrid from Boston MA, Raleigh NC or Westford MA.
To succeed in this role, you'll need to be detail focused and mindful of following secure coding standards as you'll be working on stable streams. You'll work with older streams that have their own specifics, requiring troubleshooting of potential problems. Some of the work may be automated, so previous experience and willingness to work with automation tooling could save you time.
Primary Job Responsibilities

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• Work on Red Hat Enterprise Linux (RHEL) updates and be responsible for the updates in the stable streams
  
• Backport selected security and other bug fixes into the stable release streams and help with tracking of upstream patches for backport
  
• Configure or backport tests, set up test environment, run tests, and verify fixes
  
• Help with the development of the tests and test framework
  
• Help with development and integration efforts of the test environment
  
• Troubleshoot any potential issues, collaborate with the engineering team on resolving them
  
• Collaborate with various teams (product engineering, quality engineering, program management, release engineering) in order to deliver updates in a timely manner and appropriate quality
  
• Participate in product engineering team meetings
  
  Required Skills
  
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  • Bachelor's or higher degree in computer science or a related engineering field, or relevant professional experience
    
  • 2+ years experience working in the software field
    
  • Ability to work Hybrid from Boston MA, Westford MA or Raleigh NC.
    
  • Experience in open source software and development
    
  • Intermediate knowledge of Linux and programming languages like C, C++, Python, Ruby, Ruby on Rails
    
  • Familiarity with scripting using Bash or Python, or both
    
  • Experience with software test planning, test cases design, test script automation, and documentation
    
  • Experience working with Git (cherry-picking, merging, rebasing, etc.)
    
  • Ability to collaborate and communicate effectively with a global team
    
  • Solid written and verbal communication skills in English
    
  • Prior participation and active community member in open source software projects is a significant advantage
    
  • Creative, motivated, and capable of working both independently and as part of a globally distributed team
    
    The salary range for this position is $76,920.00 - $123,010.00. Actual offer will be based on your qualifications.
    Pay Transparency
    Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
    About Red Hat
    Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
    Benefits
    
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    • Comprehensive medical, dental, and vision coverage
      
    • Flexible Spending Account - healthcare and dependent care
      
    • Health Savings Account - high deductible medical plan
      
    • Retirement 401(k) with employer match
      
    • Paid time off and holidays
      
    • Paid parental leave plans for all new parents
      
    • Leave benefits including disability, paid family medical leave, and paid military leave
      
    • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
      
      Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
      Diversity, Equity & Inclusion at Red Hat
      Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
      Equal Opportunity Policy (EEO)
      Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
      Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
      Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
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Keywords: Red Hat, Marthas Vineyard , SOFTWARE MAINTENANCE ENGINEER, IT / Software / Systems , Lowell, Massachusetts