Billing Customer Service Coordinator Specialist

Company: South Shore Health
Location: Weymouth
Posted on: November 4, 2024

Job Description:

Job SummaryWe are seeking a Billing Customer Service Coordinator to support our Patient Accounts team at South Shore Hospital.Key Responsibilities

• Provide exceptional customer service to patients and families regarding billing inquiries and concerns.
• Communicate effectively with hospital personnel to resolve billing issues and ensure timely resolution.
• Utilize strong research skills to investigate and resolve complex billing inquiries.
• Adhere to Hospital Credit Collection Policy and HIPAA Privacy Regulations when handling patient-related information.
• Perform other duties as required to support the Patient Accounts team.Requirements
  • High School diploma or equivalent required; associate or bachelor's degree preferred.
  • Prior customer service experience, including extensive phone work with incoming/outgoing calls, is highly desirable.Why South Shore Hospital?South Shore Hospital is a leading provider of emergency, acute, and outpatient care in Southeastern Massachusetts. As a member of our Patient Accounts team, you will have the opportunity to make a meaningful impact on the lives of our patients and families. If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this role.

Keywords: South Shore Health, Marthas Vineyard , Billing Customer Service Coordinator Specialist, Accounting, Auditing , Weymouth, Massachusetts